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Water Department

Contact Information

Kim Worden - Water Collection Clerk
P.O. Box 72
Hinsdale, NH  03451
603-336-5727 ext. 21

You can e-mail Jack at: 

hinsdalewater@hinsdalenh.org 

 

Water Collection Clerk open Monday-Thursday 7:30-12:00 and 12:30-4:00.

Bills are based on the calendar year: 1st quarter (Jan.-March) bills out at end of April; 2nd quarter (April-June) bills out at end of July; 3rd quarter (July-Sept.) bills out end of October; and 4th quarter (Oct.-Dec.) bills out at end of January.

Current RATES for typical single family residence: WATER: $5.18 per 1000 gallons plus $35.97 meter charge per quarter. SEWER: $7.98 per 1000 gallons plus $91.14 user charge (per unit) per quarter

Fees to shut water off $25.00 and fee to turn water on $25.00 (during normal working hours).

Department Contact Information

Mon-Thurs 6:00am to 4:30pm
603-336-5715
After hours emergencies, please call Hinsdale Police Dept. at 603-336-7766

 

 

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Hinsdale's Water System

This section of the Water Department's webpage will provide information on the recent notice sent to residents regarding your water service lines and the lead abatement program being required the government.  Click the section title to view the information.
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Frequently Asked Questions

  • What is the value of water?
    • Essential. Reliable. Invaluable. Water is critical for daily life and public health. We rely on it to drink, to cook, to clean, and for fire protection – essentially to live. The water system plays an important role in our economy too – supporting business, industry, and health care.
    • The licensed water operators of the Hinsdale Water Department work diligently to ensure that our water continues to comply with all federal and state water drinking water regulations 100% of the time.
    • Your water rates help the Hinsdale Water Department to operate reliably and to invest in infrastructure to ensure that we continue to meet regulatory requirements and provide safe water.
  • What is a valve exercise program and why should I care?
    • Maintenance and exercising of valves throughout the distribution system is important to avoid coming across valves that either fail to seat or operate in an emergency.  
    • Fewer customers are affected by a water emergency when valves are regularly operated and maintained.
    • The goal of the Hinsdale Water Department is to exercise at least 20 percent of the valves in the distribution system each year, with the aim of exercising all valves over a five-year period.
  • What is being done to ensure that Hinsdale has a reliable supply of water?
    • The Town of Hinsdale is served by 4 wells.  The Village system is supplied by two gravel packed wells near 76 Glenn Street.  The North Hinsdale system is supplied by gravel packed wells No. 3 and No. 2R located off 195 Meetinghouse Road.
    • The Hinsdale Water Department regularly monitors the performance of our wells and schedules well cleaning and well pump refurbishment as required.
  • What is PFAS?
    • Per- and polyfluoroalkyl substances (PFAS) are a group of synthetic chemicals that are increasingly being found in our environment. Some PFAS​ do not break down easily and can move through soil, get into groundwater, and be carried through air.
    • In July 2020, New Hampshire House Bill 1264 was signed into law establishing the following MCLs in nanograms/liter (parts per trillion or ppt):
      • Perfluorooctanoic acid (PFOA) – 12 ppt
      • Perfluorooctane sulfonic acid (PFOS) – 15 ppt
      • Perfluorohexane sulfonic acid (PFHxS) – 18 ppt
      • Perfluorononanoic acid (PFNA) – 11 ppt
    • In 2022, Hinsdale’s wells met the health standards for New Hampshire.
    • The Hinsdale Water Department will continue to monitor the well water at our four sources to ensure that PFAS concentrations continue to be below New Hampshire health standards.
  • What is manganese and where does it come from?
    • Manganese is a common, naturally occurring mineral found in rocks, soil, groundwater and surface water. It is a natural component of most foods and is necessary for proper nutrition. It is also present in breast milk and infant formulas.
    • The Hinsdale Water Department regularly monitors well water for manganese to ensure concentrations continue to be below the health advisory levels.
  • What Is arsenic?
    • Arsenic (As) is a naturally occurring metalloid, a toxic element found in the Earth’s crust that can be present in rocks, soil, air, and groundwater. The most common source of arsenic exposure is contaminated groundwater. It typically enters the water supply through the natural weathering of rocks.
    • In 2022, no detectable amount of arsenic was found in any of Hinsdale’s wells.
    • The Hinsdale Water Department regularly monitors well water for arsenic to ensure concentrations continue to be below the maximum contaminant level (MCL) of 5 ug/L (parts per billion).
  • How old is the Village water distribution system?
    • The Village system was constructed in 1935 and contains lead goosenecks between the main and steel service lines.
    • In December 2021, the USEPA issued the final Lead and Copper Rule Revision (LCRR), which requires all community water systems to prepare an inventory of all water service materials on both the public side (main to curb stop) and private side (curb stop to meter) by October 16, 2024.
    • The Hinsdale Water Department will be required to develop a plan to replace lead service lines identified during the LCRR process.
  • Why are the water rates increasing?
    • Many factors affect the cost of water (e. g., rising treatment costs, infrastructure failures due to delayed maintenance and aging assets, the increasing number of regulated contaminants, energy costs, cost of supplies, etc.);
    • It is important to think of Water as a set of services, rather than a product.
    • An increase in water rates helps to fund improved reliability in service.
    • Our customers get a lot for their money and are paying for a reliable service, not just a product.